ESD monitoring, evaluation & business improvement · WithNova

Know what changed.
Show the evidence.

Monitor the businesses. Evaluate the outcomes. Direct the next improvement.

Baseline assessments, recurring reviews and clear reporting for corporates, ESD teams and funders. Understand beneficiary progress and emerging risks, then connect the evidence to practical support.

Available for your existing programme or as part of an integrated WithNova engagement. Start with the decisions and reporting your programme needs.

Level 1 B-BBEE · EME 100% Black Woman Owned 100% designated-group owned
Black women · Youth · Persons with disabilities
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One programme. Three connected capabilities.

Build the business.
Make the improvement visible.

01 / The operating system

Put the infrastructure to work

Customer enquiries, lead follow-up, appointments, customer feedback and performance information: connect the relevant workflows under the beneficiary’s own brand.

For the business A practical operating system, configured around the work that needs to improve.

02 / The people

Build capability through application

Use applied AI capability learning, Harvard ManageMentor, business simulations and expert support where they fit the intervention. Apply the learning to the business and review the work produced.

For the owner and team The skills and operating habits to use, manage and improve the system.

03 / The measurement

See the business and the whole cohort

Combine business viability assessments, recurring reviews and portfolio reporting with MMM measures and EIGEN’s improvement cycle. Use the evidence to direct the next intervention.

For the sponsor A record of the intervention, the observed change and the next decision.

Explore the EIGEN improvement cycle ↗

WithNova · Business & programme intelligence

One portfolio.
Every business in view.

Know who needs support, what is holding them back and whether the intervention is making a difference.

Bring programme management, business assessment and progress reporting into one connected service. Use it within an ESD programme, incubator, accelerator or funded portfolio.

The programme view

Where should we focus support?

  • Applicant and cohort records, selection status and the businesses being supported.
  • Baseline and recurring assessments, with coach or mentor objectives aligned to the business.
  • Interventions, progress and emerging concerns across the cohort.
  • Sponsor and portfolio reporting on agreed outcomes, including revenue, jobs and market access.
The business view

What does this business need next?

  • A structured view of financial health, market traction, delivery capability and management.
  • Qualitative assessment alongside financial and operating evidence.
  • Readiness gaps, business risks and changes since the previous review.
  • A focused support plan and a record of what changes after intervention or funding.

Financial

Cash flow, efficiency and the financial position.

Market

Demand, commercial traction and routes to customers.

Execution

The business’s ability to deliver what it promises.

Management

Leadership, governance and the ability to act.

From assessment to accountable action.

Agree the baseline, align the support, review progress and adjust the intervention. Scope accounting-data connections for ratio and trend analysis, with data access and review responsibilities agreed up front.

Discuss my portfolio’s needs ↗

Start with your programme and the decisions it needs to support. We agree the assessment scope, reporting and implementation before work begins.

Ways to work with WithNova

Start where your programme needs us.

01 / Establish & evaluate

ESD Monitoring & Evaluation

Your programme needs a baseline, progress visibility and evidence of outcomes.

Agree the evaluation questions, indicators, data sources and review schedule. Connect beneficiary assessments to intervention records and sponsor reporting.

You receiveAn agreed M&E framework, business and cohort reviews, outcome reporting and priorities for action.

Scope my M&E support ↗
02 / Implement

ESD Business Operating System

Your beneficiaries need the tools, people and support to put change into practice.

Combine the relevant AI workflows, applied capability development and measurement inside the existing programme.

You leave withConfigured workflows, applied learning outputs and an agreed business performance review.

Discuss the business operating system ↗
03 / Sustain

Portfolio Performance Partnership

You need continued visibility and improvement across a portfolio.

Connect business assessments, coach or mentor alignment, intervention tracking and portfolio reporting. Review emerging risks and decide where support should go next.

You leave withBusiness and cohort views, progress reviews and an evidence trail for intervention decisions.

Discuss my portfolio’s needs ↗

Choose the right entry point. Scope, fee, responsibilities and acceptance criteria are agreed before work begins; these are not compulsory sequential purchases.

From the boardroom to the beneficiary

See what changed.
Decide what happens next.

Agree the baseline, the measures and who acts on them. Report at the level each decision-maker needs.

Strategic / Sponsor & board

Where is the value?

Programme outcomes, investment, business performance and the evidence behind decisions to continue, change or extend support.

Operational / Programme team

Which businesses need help?

Beneficiary progress, intervention status, emerging risks and patterns across the cohort, with accountable owners.

Tactical / Owner & team

What do we do this week?

Prioritised actions, customer feedback and operating measures that turn a review into practical work.

Measure business change against the starting point.

Choose the measures relevant to the programme: turnover, profitability, jobs, market access and innovation. Set definitions, data sources, review periods and evidence requirements at the outset.

Evaluation distinguishes observed progress from impact attributable to the programme. Funding and independent verification decisions remain with the responsible providers.

Scope my ESD programme ↗

Delivery with named responsibilities

A team around
the business.

Aarifah connects programme delivery. Shukri leads strategy and growth. Ihsan leads AI operating systems development. Johan connects financial controls and operating performance.

Diagnosis → intervention → evidence

WithNova’s corporate ESD delivery experience provides relevant context. The programme brings together business diagnosis, finance, systems, learning and implementation according to the cohort’s needs.

Kosie de Villiers contributes as an external resource across strategy, customer experience and learning. The resource mix and responsibilities are agreed for each engagement.

Meet the team and delivery resources ↗

For funders and programme sponsors

Back the business.
Track what happens next.

Before funding

Assess business viability and readiness across financial, market, execution and management realities. Identify risks and gaps that need a targeted development intervention.

After funding

Track revenue, sales, profitability and agreed operating measures over time. Review changes in risk and readiness, and target support where performance needs attention.

A clearer view of the portfolio

See individual business progress alongside portfolio trends. Combine the data with expert review to prioritise support, investigate deterioration and identify businesses ready for further development.

WithNova supports assessment, improvement and reporting. The funding provider retains eligibility, credit and funding decisions.

Discuss portfolio monitoring ↗